Tax included

Anti-social behaviour (ASB) continues to be a key area of concern for communities. ASB early intervention prevents escalation, saving time and money. Most cases of anti-social behaviour which are reported are of a more minor nature and do not require legal intervention.

The action take needs to be proportionate to the incident and will depend on how serious the behaviour is. The use of early intervention tools can establish clear standards of behaviour and re-enforce the message that anti-social behaviour will not be tolerated. 

In many cases using early intervention tools can be enough to make the person involved change their behaviour without having to utilise formal sanctions.

In the course we consider what constitutes ASB, different tools to tackle ASB such as warnings, mediation, parenting contracts, acceptable behaviour contracts, case reviews and more. This course is for officers, team leaders, and managers within ASB and housing management teams. 

The skills and understanding developed will deliver early and visible results, obtaining maximum benefit from available resources.

Course content

Modules you will cover in this Anti-Social Behaviour and Early Intervention Tools Online Training:

  1. Module 1 - Anti-social behaviour in context. - What anti-social behaviour is and when behaviour becomes anti-social, why landlords should take responsibility of ASB in their communities, the reporting of ASB and encouraging witnesses to come forward.
  2. Module 2 - Anti-social behaviour early intervention - What actions social landlords can take once ASB has been established, community remedy, community resolutions, mediation, warnings, counselling and support. Acceptable behaviour contracts and parenting contracts.
  3. Module 2 - Anti-social behaviour case reviews - In this module you will look at an anti-social behaviour case review/community trigger, thresholds, sharing information, putting victims first and the process of a case review/community trigger.


Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Is this course right for me?

Everyone can benefit from having a better understanding of learning disabilities, not just in the workplace but in wider society.  By completing this course many preconceived ideas about learning disabilities may be challenged and you will have a increased understanding of the challenges people face, but also the capabilities of people with learning disabilities.

On completion of this course you will be able to print your CPD certified certificate. This can be used as evidence for compliance, audit or CPD hours.  

Remember, if you need to purchase multiple courses you may be eligible for a discount. Contact us to see how we can help you.


  • Fully online course with assessment at the end of each module

  • CPD certified by the CPD certification Service

  • CPD certificate available to download upon completion

  • Audio option (read aloud)

  • Optional learner file resource

  • Approximate 2 hour duration

Optional Formal Accreditation

Most of our courses have the option for formal accreditation through Open College Network West Midlands.

What does this mean?

Whilst all of our courses are CPD certified as standard, formal accreditation is done through a National Awarding Body.

What level are the courses?

The majority of our courses are all at a level 2.

How many credits does this course quality for?

This course is a single credit value.

Do I need to do any extra work?

You will be required to compete a learner file which is available once logged in. This is an enabled PDF so you can type your answer in. You will upload this in your learning area along with your learner registration form. We will then mark your learner file and provide feedback. 

Once this is complete we will put a request in to Open College Network West Midlands for your formal certificate.

How do I get my formal certificate?

This will be posted out to you once we receive it from the awarding body. It is sent recorded delivery.