Tax included

Engagement and participation continues to be a key area of work in the voluntary and community sector. Engagement and participation are two different things. People can just 'show up' to meetings, consultations and/or events but are they really engaged? With genuine engagement, possibilities are created. The agenda being served can be determined and beneficial to everyone.  

Engagement is the next step beyond participation. While we might be able to engage people with a survey, a newsletter or an invitation to a meeting, we need to transform this participation into authentic engagement, where everyone realises the benefit. Active participation on the other hand creates an environment in which staff, volunteers, service users and community members are involved in the development and shaping of services delivered to them. However, sometimes it can be difficult to recruit, engage and manage the process.

This course is for anyone who wants to encourage and support individuals and communities to engage. The skills and understanding developed will enable a more robust approach to engagement and participation.

Course content

Modules you will cover in this Engagement and Participation Online Training:
Module 1 - The concept of engaging and participation - In this module you will look at engagement and participation, active engagement and participation and the ladder of participation.
Module 2 - Activities that can be used in engagement and participation - In this module you will look at engagement activities, techniques for active engagement and representing others.
Module 3 - Why people get involved in community and voluntary groups - In this module you will look at advantages and disadvantages, barriers to participation, and barriers within groups.
Module 4 - Skills, knowledge and support needed for active participation - In this module you will look at skills and attributes, active participation, support, skill sharing, values, experiences and enabling engagement and participation.
Module 5 - Monitoring and evaluation of engagement practice. In this module you will look at quality measurement, monitoring and evaluation and sustainability.


Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Is this course right for me?

• You want content delivered online.

• You want a course that you can complete at your own pace.

• You want access to course material and additional resources for 1 year.

• You want access for 24 hours a day.

• You want to print your own CPD certificate upon completion.  

Remember, if you need to purchase multiple courses you may be eligible for a discount. Contact us to see how we can help you.


  • Fully online course with assessment at the end of each module

  • CPD certified by the CPD certification Service

  • CPD certificate available to download upon completion

  • Audio option (read aloud)

  • Optional learner file resource

  • Approximate 1.5 hour duration

Optional Formal Accreditation

Most of our courses have the option for formal accreditation through AIM Qualifications and Assessment Group.

What does this mean?

Whilst all of our courses are CPD certified as standard, formal accreditation is done through a National Awarding Body.

What level are the courses?

The majority of our courses are all at a level 2.

How many credits does this course quality for?

This course is a single credit value.

Do I need to do any extra work?

You will be required to compete a learner file which is available once logged in. This is an enabled PDF so you can type your answer in. You will upload this in your learning area along with your learner registration form. We will then mark your learner file and provide feedback. 

Once this is complete we will put a request in to  AIM Qualifications and Assessment Group for your formal certificate.

How do I get my formal certificate?

This will be posted out to you once we receive it from the awarding body. It is sent recorded delivery.