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Practical and professional boundaries are not the same thing. Understanding the difference between them and implementing both is essential for everyone. 

A blur in boundaries can affect the organisations reputation as well as our own. Everyone needs to understand what their responsibilities are to ensure a harmonious and safe working environment.

Whether you work with colleagues, customers or the general public, without clear boundaries lines can become blurred. When this happens, we are at risk of upsetting, offending or hurting the people that we engage with. Professional boundaries define effective and appropriate interactions between professionals. These boundaries exist to protect both the professional, customers an colleagues.

It is crucial that you understand the nature and limits of your roles and are able to recognise the 'grey areas' where you are at risk of crossing professional boundaries. The skills learnt will enable you to implement good practice and manage boundary issues effectively.

Course content

Modules you will cover in this Professional Boundaries Online Training:

  1. Module 1 - Why have professional boundaries: what are, and why we need professional boundaries, boundary violation and the seriousness of offences.
  2. Module 2 - Regulatory requirements: legislation, the seven principles of public life and the Human Rights Act.
  3. Module 3 - Grey areas within professional boundaries: harassment, inappropriate behaviour, professionalism, practical boundaries, communication, warning signs, managing boundary issues, contact outside of work, and other colleagues.


Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Is this course right for me?

Everyone can benefit from having a better understanding of learning disabilities, not just in the workplace but in wider society.  By completing this course many preconceived ideas about learning disabilities may be challenged and you will have a increased understanding of the challenges people face, but also the capabilities of people with learning disabilities.

On completion of this course you will be able to print your CPD certified certificate. This can be used as evidence for compliance, audit or CPD hours.  

Remember, if you need to purchase multiple courses you may be eligible for a discount. Contact us to see how we can help you.


  • Fully online course with assessment at the end of each module

  • CPD certified by the CPD certification Service

  • CPD certificate available to download upon completion

  • Audio option (read aloud)

  • Optional learner file resource

  • Approximate 2 hour duration

Optional Formal Accreditation

Most of our courses have the option for formal accreditation through Open College Network West Midlands.

What does this mean?

Whilst all of our courses are CPD certified as standard, formal accreditation is done through a National Awarding Body.

What level are the courses?

The majority of our courses are all at a level 2.

How many credits does this course quality for?

This course is a single credit value.

Do I need to do any extra work?

You will be required to compete a learner file which is available once logged in. This is an enabled PDF so you can type your answer in. You will upload this in your learning area along with your learner registration form. We will then mark your learner file and provide feedback. 

Once this is complete we will put a request in to Open College Network West Midlands for your formal certificate.

How do I get my formal certificate?

This will be posted out to you once we receive it from the awarding body. It is sent recorded delivery.