Support is about the staff member; supervision is about the work. They go hand in hand. Done properly they will have a positive impact on both the organisation and the individual.
The most important part of building a house is getting the foundations right. A house needs proper support to maintain its structure. This is support and supervision!
Supporting staff means that they will have the emotional, physical and mental support that they need to do their jobs successfully. Supervising staff means that they have a safe and supportive environment to discuss work related targets, reflect on practice, be clear about expectations, deal with issues early and plan ahead.
Modules you will cover in this Support and supervision of staff online training
1. What is support and supervision - In this Support and supervision of staff module you will look at support and supervision and why we should provide it, processes, topics for discussion, sensitivity and giving feedback.
2. Giving a good appraisal - In this Support and supervision of staff module you will look at appraisals, setting goals, objectives and targets and the appraisal process.
3. Communicating concern and praise - In this Support and supervision of staff module you will look at listening habits, barriers to active listening, ways of expressing concern and giving praise, constructive feedback and discipline and grievance.
Continuing Professional Development (CPD)
All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.
Is this course right for me?
If you manage staff, then you should be giving them regular support and supervision. To get the best out of your staff you need to make this a positive experience. They need to leave the session feeling listened to and supported, whatever the outcome. If you manage staff, then this course is for you.
On completion of this course you will be able to print your CPD certified certificate. This can be used as evidence for compliance, audit or CPD hours.