Tax included

Regular and effective support and supervision can be the difference between a happy productive staff member and someone who feels downbeat and disgruntled.

Individuals and teams are more productive when they have emotional, physical and mental support, clear and achievable work-related targets, reflection time and a mechanism to deal with issues early and pan ahead.

This course is for managers, supervisors and team leaders who have a support and supervision responsibility.

Course content

Modules you will cover in this Support and Supervision of Staff Online Training online training:
Module 1 - What is support and supervision. In this module you will look at support and supervision and why it is important, processes, topics for discussion, sensitivity and giving feedback.
Module 2 - Giving a good appraisal - In this module you will look at the process of appraisals, setting goals, objectives, and targets.
Module 3 - Communicating concern and praise - In this module you will look at listening habits, barriers to active listening, ways of expressing concern and giving praise, constructive feedback, discipline, and grievance.


Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Is this course right for me?

• You want content delivered online.

• You want a course that you can complete at your own pace.

• You want access to course material and additional resources for 1 year.

• You want access for 24 hours a day.

• You want to print your own CPD certificate upon completion.  

Remember, if you need to purchase multiple courses you may be eligible for a discount. Contact us to see how we can help you.


  • Fully online course with assessment at the end of each module

  • CPD certified by the CPD certification Service

  • CPD certificate available to download upon completion

  • Audio option (read aloud)

  • Optional learner file resource

  • Approximate 1.5 hour duration

Optional Formal Accreditation

Most of our courses have the option for formal accreditation through  AIM Qualifications and Assessment Group.

What does this mean?

Whilst all of our courses are CPD certified as standard, formal accreditation is done through a National Awarding Body.

What level are the courses?

The majority of our courses are all at a level 2.

How many credits does this course quality for?

This course is a single credit value.

Do I need to do any extra work?

You will be required to compete a learner file which is available once logged in. This is an enabled PDF so you can type your answer in. You will upload this in your learning area along with your learner registration form. We will then mark your learner file and provide feedback. 

Once this is complete we will put a request in to  AIM Qualifications and Assessment Group for your formal certificate.

How do I get my formal certificate?

This will be posted out to you once we receive it from the awarding body. It is sent recorded delivery.