Legislation from the Welfare Reform and Work Act 2016 has bought about unprecedented changes to the social housing sector. It is now more important than ever that social landlords consider the legislation and understand how it impacts on their core service delivery, income streams and income collection, voids, and allocations.

This course looks in detail at the welfare and housing elements of the Act. It will address strategies in all areas of service delivery going forward, both operationally and strategically.

The course is ideal for all senior and frontline staff.

Module 1- Understanding the Welfare Reform and Work Act 2016 - In this module you will look at how The Act affects the housing sector, benefit caps, exemptions, the impact on providers and individuals and affordable rent.

Module 2- Legislative changes and their impact - In this module you will look at the working age benefits freeze and its impact, research data, rent reduction and its impact, restrictions and exclusions and universal credit.

Module 3-  Tax credits, Employment support allowance and universal credit – In this module you will look at tax and universal credits, ESA abolition, work capability, conditionality for responsible carers and conditionality groups.

Module 4- Existing welfare reforms - In this module you will look at under occupancy, discretionary housing payments, universal credit, council tax, personal independence payments and work capability assessments.