Tax included

There is a lot to take into consideration when employing staff and taking on volunteers. A clear and robust staff and volunteer policy ensures that there is clarity around recruitment, induction, behaviour, expectations, discipline, and grievance.

A good policy will ensure a consistent approach across an organisation and demonstrate commitment to ensuring fair treatment and support.

A staff and volunteer policy should be thought of as the organisations framework that helps define the role of staff and volunteers within the organisation.

This course is for committee members, trustees, managers, and supervisors who are responsible for developing and/or writing and implementing a staff and volunteer policy.

Course content

Modules you will cover in this Writing a Staff and Volunteer Policy Online Training online training:

  1. Module 1 - Key points of a staff and volunteer policy part 1 - In this module you will look at the key features of a policy, induction and principles, recruitment, induction, and training, pay and expenses, support and supervision, discipline and grievance, sickness and pay and annual leave.
  2. Module 2 - Key points of a staff and volunteer policy part 2 - In this module you will look at equal opportunities, insurance, health and safety, confidentiality, a staff and volunteer policy, why we need policies and procedures and their benefits.


Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Is this course right for me?

Everyone can benefit from having a better understanding of learning disabilities, not just in the workplace but in wider society.  By completing this course many preconceived ideas about learning disabilities may be challenged and you will have a increased understanding of the challenges people face, but also the capabilities of people with learning disabilities.

On completion of this course you will be able to print your CPD certified certificate. This can be used as evidence for compliance, audit or CPD hours.  

Remember, if you need to purchase multiple courses you may be eligible for a discount. Contact us to see how we can help you.


  • Fully online course with assessment at the end of each module

  • CPD certified by the CPD certification Service

  • CPD certificate available to download upon completion

  • Audio option (read aloud)

  • Optional learner file resource

  • Approximate 2 hour duration

Optional Formal Accreditation

Most of our courses have the option for formal accreditation through Open College Network West Midlands.

What does this mean?

Whilst all of our courses are CPD certified as standard, formal accreditation is done through a National Awarding Body.

What level are the courses?

The majority of our courses are all at a level 2.

How many credits does this course quality for?

This course is a single credit value.

Do I need to do any extra work?

You will be required to compete a learner file which is available once logged in. This is an enabled PDF so you can type your answer in. You will upload this in your learning area along with your learner registration form. We will then mark your learner file and provide feedback. 

Once this is complete we will put a request in to Open College Network West Midlands for your formal certificate.

How do I get my formal certificate?

This will be posted out to you once we receive it from the awarding body. It is sent recorded delivery.