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The Ace Administrator Online Training

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Administrators are crucial for the effective and efficient day-to-day operations of any company. The role of administrator involves a great deal of multitasking. You will work with teams, oversee the operations within your company, manage groups, coordinate with management and engage in planning according to the needs of your company. If there are office resource or administrative issues, you will be the person expected to deal with them. Much of the work involves oral and written communication, word processing and dealing with email and telephone enquiries.

Many people fail to acknowledge the importance of a good administrator within an organisation as this individual has a demanding job that is integral to the success of the business. If this is you why not get ahead of the game with our new and exciting Ace Administrator package. Learn quickly how to run an effective meeting, how to take minutes and how to ensure you are DSE compliant.

Course content

Courses you will cover in this The Ace Administrator Online Training:

Communication Skills - Different forms of communication, words, tone, body language, barriers to communicating effectively, active listening, understanding personality types and adapting how you communicate to get the best result.

Taking Minutes - The purpose of minutes, meeting dynamics, difficulties and strategies when taking minutes, techniques for taking minutes, layouts, styles and more.

DSE awareness - DSE regulations, employer and employee responsibilities, DSE assessment, ergonomic workstations, improving posture, reducing fatigue and our online DSE assessment tool.

Time Management - Managing your time effectively, delegating tasks, planning and prioritising, principles of time management, dealing with others, time management techniques.

Courses including in this package

Continuing Professional Development (CPD)

All of our courses are certified. This is done by the CPD certification Service. They have been inspected by an independent assessor and meet national standards.

Is this course right for me?

• You want content delivered online.

• You want a course that you can complete at your own pace.

• You want access to course material and additional resources for 1 year.

• You want access for 24 hours a day.

• You want to print your own CPD certificate upon completion. 

Remember, if you need to purchase multiple courses you may be eligible for a discount. Contact us to see how we can help you.


  • Fully online course with assessment at the end of each module

  • CPD certified by the CPD certification Service

  • CPD certificate available to download upon completion

  • Audio option (read aloud)

  • Optional learner file resource

  • Approximate 7 hour duration

Optional Formal Accreditation

Most of our courses have the option for formal accreditation through Open College Network West Midlands.

What does this mean?

Whilst all of our courses are CPD certified as standard, formal accreditation is done through a National Awarding Body.

What level are the courses?

The majority of our courses are all at a level 2.

How many credits does this course quality for?

This course is a single credit value.

Do I need to do any extra work?

You will be required to compete a learner file which is available once logged in. This is an enabled PDF so you can type your answer in. You will upload this in your learning area along with your learner registration form. We will then mark your learner file and provide feedback. 

Once this is complete we will put a request in to Open College Network West Midlands for your formal certificate.

How do I get my formal certificate?

This will be posted out to you once we receive it from the awarding body. It is sent recorded delivery.