The Customer Service Champion Online Training:
Fully online course with assessment at the end of each module
CPD certified by the CPD certification Service
CPD certificate available to download upon completion
Audio option (read aloud)
Optional learner file resource
Approximate 2 hour duration
Optional Formal Accreditation
Most of our courses have the option for formal accreditation through Open College Network West Midlands.
What does this mean?
Whilst all of our courses are CPD certified as standard, formal accreditation is done through a National Awarding Body.
What level are the courses?
The majority of our courses are all at a level 2.
How many credits does this course quality for?
This course is a single credit value.
Do I need to do any extra work?
You will be required to compete a learner file which is available once logged in. This is an enabled PDF so you can type your answer in. You will upload this in your learning area along with your learner registration form. We will then mark your learner file and provide feedback.
Once this is complete we will put a request in to Open College Network West Midlands for your formal certificate.
How do I get my formal certificate?
This will be posted out to you once we receive it from the awarding body. It is sent recorded delivery.